How Instagram Benefits Your Business

How can Instagram benefit my business?

Whether you’re a small start up or a large enterprise business, you should be taking advantage of the 300 million active users on Instagram.

 

 

Interact with your customers

When asked about interaction and engagement with customers online, most people are quick to put Facebook and twitter at the top of their list so it may come as a surprise to learn that Instagram currently has more user engagement per follower than Twitter.

A recent study found that the average follower on Instagram produces 120 times more engagement than the average follower on Twitter.

This higher level of customer engagement makes Instagram a great platform for interacting with your customers, whether it’s building relationships, listening to feedback or just being part of the conversations.

Instagram allows you to share an image for your new product and get real time feedback, you can even give a preview for a new product and get valuable insight before launching it.

 

Understand what your customers like

Without you being aware of it, your customers may already be sharing images and discussing your product or services through Instagram.

A good example is restaurants, some of the most commonly shared images on Instagram are of food. People love sharing pictures of their favorite meals. Instagram allows a user to share an image of their favorite dish with their followers and even tag the location so that their followers can see the restaurant they’re eating at.

This scenario isn’t limited to restaurants, Instagram users love to share photos with tagged locations and if they tag the location of your business they are indirectly marketing on your behalf to potential customers.

Curious to see if anyone has shared images tagged to your location? You can take a picture at your business and tag it’s location. Once your picture has been shared, you will have access to a link above the picture that will allow you to see every picture that has been shared for your business location.

This information can be extremely useful, you will be able to see what Instagram users are sharing about you and even what they like about your business.

 

Connect with new audiences

Hashtags are one of the most popular ways for Instagram users to discover new content. Hashtags on Instagram operate very similarly to other social media networks, if a hashtag is included on an Instagram post, it associates it with all other images that have been shared with that hashtag. This allows an Instagram user to see all of the other images that have been shared using that hashtag.

Instagram also has a feature called “Discovery”, this is a tab which is used to assist new Instagram users in connecting with relevant users and images related to their unique interests.

 

Increase your sales

Instagram has made the process of integrating engaging display advertisements that feature your product or service simpler and more cost effective than ever.

Instagram isn’t just great for increasing user engagement, it’s also great at generating leads & sales. A recent e-commerce study concluded Instagram was the new king of average social media sale price, boasting an impressive average sale of $65 compared to Facebook at $55 and Twitter at $46.

Even though Instagram is a great tool for increasing sales, it’s important not to fill your page with obvious advertisements and instead focus on finding clever ways to blend them naturally with your page’s content.